Need help with Ergmatic? We're here to assist you.
For technical support, feature requests, or general inquiries, please email us:
support@ergmatic.comErgmatic works with any Bluetooth FTMS (Fitness Machine Service) smart trainer. This includes popular brands like Wahoo KICKR, Tacx, Elite, Saris, JetBlack, and Magene.
No! Ergmatic is designed to work fully offline. You can complete workouts without any internet connection. Data will sync with connected services when you're back online.
Ergmatic supports importing workouts from Intervals.icu and other platforms that export standard workout files. Simply connect your account in the app settings.
Yes! Ergmatic can automatically export your completed rides to Strava, Garmin Connect, and other platforms. Configure your export preferences in the app settings.
Ergmatic requires iOS 17 or later and is compatible with both iPhone and iPad.
If you're experiencing technical difficulties, please include the following information when contacting support: